
Making Every Contact Count (MECC) is about using everyday conversations to help people make changes to improve their physical and mental wellbeing by signposting to local services. Training includes helping others to find solutions and create behaviour change plans.
This free practical skills development training is for any professional who interact with the public and have an opportunity to support health and wellbeing.
Our MECC Courses are delivered to a range of professionals including:
- Doctors
- Nurses
- Allied health professionals
- Housing teams
- Library staff
- Job Centre staff
- Social care staff
- and many more
The training is very interactive using participants own experiences and beliefs. Each session is unique as it uses these prior experiences to prompt reflection and improved practice. This gives practical skills and resources that can be used immediately following the course.
Rather than telling people what to do, MECC is about recognising opportunities to talk to people about their wellbeing using the skills of asking and listening.
Available MECC accredited courses
We offer both face-to-face and virtual training sessions, and are happy to discuss running in-house sessions for your team.
MECC Short
A short (approximately 1 hour) training session suitable for frontline staff/volunteers who have completed previous MECC training but need some refresher training to support and enhance their MECC interventions.
1 hour course
MECC Lite
A 3½ hour training session for frontline staff/volunteers who have not completed any previous MECC training.
3½ hours course
MECC Train the Trainer
A course that runs for 2 full days (day 1 online, day 2 face-to-face), to enable frontline staff/volunteers to develop the confidence and competence to become MECC trainers/champions so they can deliver ‘in-house’ training sessions for colleagues within their business.
2 day course

To book your place on the next available session, please click the button below…
If you would like to learn more about this FREE MECC training, or if you would like to discuss arranging an in-house session for your team (minimum 6 participants), please email [email protected]

